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General Questions

What is True Language Academy and who is it for?

TLA is a British based online language school providing a wide range of General and especial courses for foreign students, professionals and eager individuals. Courses are conducted both one to one or in small group formations.

Are Tutors Native

All the tutors hired by TLA are qualified native tutors interviewed and approved by our HR manager.

How are the lessons conducted?

Classes are conducted over Skype. Other apps such as Zoom can be used on the agreement with the tutor.

Are there one to one or group classes?

This is an open option for the student. You can ask for a private one to one class, or you can invite your friends to join you in a group class. The class will be conducted by forming a group call. Group members can be in different locations.

Courses and pricing

What courses do you offer?

List of the courses provided by TLS are described in details on the website’s homepage. TLS is proud of creating personalized courses for each student. Therefore, students can ask for a special course not included in the standard list of courses through live chat with the TLS customer service.

How much are the courses?

All the courses on TSL are at the fixed price of 15$ per 60 min class. TLS will give special discount to students purchasing 10 or above lessons.

Free Trial lesson for 30 min is provided by each of tutors.

How long are the classes?

Classes at TLS are either 60 m or 30 m.

How do I pay for the classes and start learning?

To book a lesson and start learning on TSL, the procedure is very simple and you are not confused by going to different web pages. Take the following steps:

  • Choose your ideal tutor by clicking on the “Find a Tutor” tab on the homepage.
  • Sign in on the student tab on the homepage.
  • Book your chosen tutor for a trial lesson. In this booking you state your suitable local time for the class.
  • After the acceptance of the tutor, the Skype ID of the Tutor will be provided to the student.
  • After the trial lesson if you choose to continue the course with the tutor you click on the “Buy course package tab”. Here you fill in the form and a PayPal account will be provided for you to make the payment.
  • Upon approval of the payment the tutor will be informed to resume the course.
  • Your course will start
  • After each lesson tutor will send a report to the site. You are required to confirm this report by rating it.

The tutor will be paid after your confirmation.

Can I have a free trial lesson?

Yes, you can.

A 30 min trial lesson is provided by each tutor.

How can I leave a review for the tutors?

Student can leave a review for the tutor by clicking on the, “leave a review” tab in the tutor’s profile.

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